Citing E-mail (Hopkins)
Citing, Saving and Documenting E-Mail
TRENPK6 Academic Citation and Documentation (Hopkins)
Department of Translation Studies, University of Tampere


Citing Personal E-mailMail from 'Fictive' NamesMail from E-ListsSaving and Appending E-mail
[See also the separate file on Citing Internet Sources]

Information received via e-mail may also be used as academic source material; similarly to printed letters and diaries, or personal interviews. When citing e-mail, however, due to the fact that there is seldom a 'permanent' record of the correspondence, one must be specific about exactly when, from whom, and how the e-mail was received.

Most of this detail will have been provided automatically, since e-mail messages will have the sender's address and the date(s) the message was sent and received in the message header. To this, you may need to add (a) a brief description of your informant; (b) the means by which you received the message; and possibly even (c) a copy of an original query: e.g. was there a question to which this person had responded via e-mail the way (s)he did?

The detail of an e-mail citation differs slightly from that of web citations, since e-mail notes are seldom "titled documents" — even if the "Subject line' may usually be used as a 'title'. Also, sometimes the true identity of the sender is not known. However, one can identify the sender of the note by a specific address and specific date and time of sending. Following are examples of how this is done.

Citing Personal E-Mail: Example of a 'Full' Citation

If you were writing a paper about musicians in university orchestras, and had received an e-mailed comment from Jane Smith, violinist in the Stanford University student orchestra, then according to current MLA style (see note following this example) your full citation would be:
  • Smith, Jane (<jane.smith@cardinal.stanford.edu>). [Violinist in the Stanford University student orchestra.] In the Stanford Orchestra, Violins Rule!  E-mail sent on Friday, 02 October 2004 at 0935 PST.

The above example contains four 'elements', as follows:

  1. First, the e-mail is listed in your Works Cited in standard 'Lastname, Firstname' format by its sender, Jane Smith. However, according to current MLA specifications, also included in the first 'element' of an e-mail citation (before the first period, since it is part of the 'name' element), would be Jane Smith's e-mail address (see note below). Note that parentheses (*) are used for the e-mail address, as the address is an MLA-specified 'supplementary' expansion of Jane Smith's identity;

  2. This is then followed by the second element, a brief description of who "Jane Smith" is as concerns her 'qualification' to comment on university orchestra musicians. This would not be part of the citations for most printed material, but is necessary for the citations of e-mail and interviews, etc., where the "author's" identity and authority is not generally known. This is the "documenting" aspect referred to in the title of this page. Note that brackets [*] are used for this 'extra' element, as it is a 'documentary' supplement added at the discretion of the paper's author, rather than being specified as such by MLA;

  3. Then, the 'title' is given as the third element of the citation. This is generally the 'Subject' line of an e-mail message;

  4. Finally, the fourth element gives the date and time the message was sent (or received), taken from the message header data. When giving the date and time, it is recommended to use the time the note was sent rather than "received," following the logic of when a book was published rather than when you read it. [However, generally either way is okay as long as one is consistent.]

Note: Should the E-mail Address Be Included in the Works Cited?

Current MLA style specifies that the e-mail address of the sender be included in the citation, since this is the only means of identifying precisely who "Jane Smith" is. For identification purposes, which is important for academic citations, this is logical. It may also be necessary in cases of common names like "Jane Smith" — especially if the person is not known personally to the author of the paper or is not a well-known, "established" figure.

However, putting personal e-mail addresses online in a published paper means that these addresses will likely be captured by "spambots," and could thus be considered an invasion of privacy. Moreover, if the person sending the note is known by the author of the paper, or is a well-known figure, or the identity has been clearly identified in the body of the paper, it may not be necessary to include the e-mail address in the citation to identify the sender. Therefore most of the following citations do NOT have the e-mail address included.

Whether to include the address in your citations or not will normally depend on whether you know the person who sent the note, or whether the person is well-enough known to make further identification unnecessary. NB: you must always keep the e-mail address for your own records; the question here is whether to include it in the Works Cited entry as current MLA style prescribes.

However, in the examples given below of "Whizz Kidd" (or any other name that is probably not real), one should put the address to identify from where the mail came. In such cases there is no risk of "invasion of privacy" since the name of the sender in the address is not the legal name of a real person.

Less-Detailed Examples of "Jane Smith" Citations

The following shortened forms of the above citation could also be used, depending on how well you have already identified "Jane Smith" in your paper, and what level of detail is needed in context for the citation:
  • Smith, Jane. In the Stanford Orchestra, Violins Rule! E-mail sent on Friday, 02 October 2004 at 0935 PST.
    [This omits the 'description' of Jane Smith]

  • Smith, Jane. In the Stanford Orchestra, Violins Rule! E-mail sent Friday, 02 October 2004.
    [This also omits the exact time the note had been sent]

If there had been no 'Subject' in Jane's note to use as a 'Title', then that element would have to be omitted. In this case, the bare minimum for an e-mail citation would be the following (assuming that the text of your paper had clearly identified who Jane Smith was and in what sense she was able to comment on the topic of your paper):

  • Smith, Jane. E-mail note sent on Friday, 02 October 2004.

Citing E-Mail From Fictive Names

The above examples would be used for a direct e-mail response from a person whose identity is clear. If you received an e-mail note from a person whose identity is not clear, and you are only citing one note from this address, then it should be listed in your Works Cited by the 'Subject' rather than Lastname, Firstname. For example:

  • Trumpets Always Beat Violins! E-mail sent by <Whizz.Kidd@Yahoo.com> on 02 October 2004.

However, if you were citing more than one note from the same address, then you would list the entries by the address (in order to keep them all together), as follows:

  • <Whizz.Kidd@Yahoo.com>. Trumpets Always Beat Violins!  E-mail sent on 02 October 2004.
  •   - - -  . Trumpets Beat Violas Too!  E-mail sent on 03 October 2004.

If there had been no Subject line for these notes, then the Works Cited entry would also begin with the sending address, acting in place of the actual "sender name" (see below). The in-text citation would then be (Whizz.Kidd) as a shorter form of <Whizz.Kidd@Yahoo.com>.

  • Whizz.Kidd@Yahoo.com. E-mail sent on 02 October 2004.

But, if you had determined that "Whizz Kidd" was the sender's actual name, then the note would be listed in the standard Lastname, Firstname order as with the Jane Smith examples: e.g. "Kidd, Whizz".

Citing E-Mail Received via a List

With messages you had received via an e-mail list, such as a 'Listserv' list, the procedure would be slightly different. First, in the citation, one would need to add the name and 'identity' of the list itself. Next, it may be relevant to describe briefly what type of list it is and what sort of people belong to it; in other words to characterize the 'perspective' or 'quality' of the information conveyed by that list. For example:

  • Smith, Jane. [Violinist in the Stanford University student orchestra.] In the Stanford Orchestra, Violins Rule!
    E-mail sent to <MUSIC-L@listserv.domain.org> [a list for student musicians in university orchestras] on Friday, 02 October 2004 at 0935 PST.

Note again in the example above the use of brackets [*] to enclose the two instances of supplementary documentation information added at the discretion of the author.

With most list-mail, one would be able to get Jane Smith's e-mail address from the list of subscribers to the list (using the Review listname command), and/or get it from the archived copy of Jane's note to the list. Thus including the e-mail address in the citation is normally not necessary for identification purposes.

Saving and Appending E-Mail Sources

One must keep copies of all cited information received via e-mail with the (a) relevant header data (sender name and address and date/time of transmission at minimum) and (b) message content intact in order to verify your sources should questions arise. Since the material is already in digital form, in cases where the e-mail cited is critical to the credibility of the paper, it would be simple to include copies of the relevant messages received in an Appendix to your paper so that your source material can easily be verified.

Bear in mind that with print sources, there will be library or other copies to which one can refer. With e-mail, you may have the only existing copy of the information. An exception to this would be mail sent via a list, where the list-server would often have an archive log of list traffic that could serve as reference evidence. However, one should not rely on this: it is the author's responsibility both to document all sources clearly and keep archive copies of all source material — especially electronic sources which cannot be found elsewhere. If the source information is vital to your paper, include it in Appendices to make certain the reader(s) will be able to see it.



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Last Updated 26 January 2012